Last Revised: February 24, 2020
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In today's interview, we talk with Maintenance Planner, Josue. Like many of his colleagues, Josue got his start at Aviation Career & Technical Education High School--however, his interest and curiosity in aviation go all the way back to his childhood days.
Josue tells us that he looked forward to trips to the airport from a young age. He was mesmerized by airplanes and even remembers having recurring dreams in which he'd hold on to the wings of a plane and fly away with it. The first time he boarded a plane himself, he wondered how it was that a piece of metal could hold an entire plane full of people. Years later he would find the answer to his question.
With now over six years of experience in aviation maintenance, Josue has the knowledge he'd always hoped for. On top of the education, Josue tells us, "Being an AMT is a discipline. Past the preparing stage, each day is far from repetitive. Not a single task or situation is identical, and that's where the skill and experience come into play."
When we ask Josue what his favorite part of working in aviation is, he tells the answer is simple.
"You get to fix things."
Some days problems escalate, and the solution isn't as easy to find. But when he's finally able to solve a case, the feeling is unbeatable.
São José dos Campos – Brazil, October 19, 2021 – EmbraerX signed a multi-year agreement with Republic Airways Inc. for the use of Beacon’s maintenance coordination platform, which will support the airline’s digital transformation. Beacon will support all maintenance operations and accelerate aircraft’s return-to-service time by integrating the platform into Republic’s stations and will include each of their on-call maintenance providers. Republic Airways is currently one of the largest regional commercial operators in the US with a fleet of 223 aircraft, operating regional flights for the three largest US carriers.
The relationship with Republic started in January 2020, when the company partnered with Beacon as its launch customer for the commercial aviation segment in the US. By implementing Beacon, Republic and their whole suite of maintenance service partners gained a competitive advantage thanks to the platform’s efficiencies in resolving maintenance cases. As an early adopter of Beacon, Republic has been validating and testing Beacon’s product features with its users in the large regional independent operators’ segment.
“When we introduced Beacon, we were determined to find a better way to manage our daily maintenance operations and continue driving efficiencies. Beacon has allowed our teams to be more mobile– to track, join and connect to events – bringing aircraft back to service faster by bringing our ecosystem of partners on board with the digital transformation.Our success depends on supporting our partners in doing work efficiently,” said Dale Cash, Director of Maintenance at Republic Airways.
Over the first six months of 2021, Republic saw an average delay decrease as they adopted Beacon at their base stations. As traveling takes off and Republic flight volume increases, their overall out-of-service delay time has held steady, making a case for Beacon’s technology in managing interruptions and accelerating return-to-service time.
“Republic Airways has been an incredible innovation-driven partner and is applying technology to deliver outstanding value to its codeshare partners and passengers.Together, we are harmonizing the aftermarket ecosystem and unlocking some of the current constraints by applying 21st-century solutions to boost existing processes. We are very proud of expanding our relationship with Republic to build a strong case of the minutes saved per case, the overall time saved in out-of-service delays, identify new use cases, and leverage operations-centric insights to support leaders in making sharp business decisions on a daily basis,” commented Marco Aurelio Cesarino, Head of Beacon.
By extending this agreement, the Beacon platform is continuing to expand its footprint and its mission to reduce out-of-service time and delays for all types of aircraft across multiple aviation segments, done by leveraging collaboration and value-based services at scale among different stakeholders.
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About Republic Airways
Founded in 1974, Republic Airways is one of the largest regional airlines in the U.S. Republic operates a fleet of nearly 200 Embraer 170/175 aircraft and offers scheduled passenger service with about 1,000 daily flights to 100 cities in the U.S., Canada, the Caribbean and Central America.The airline provides fixed-fee flights operated under its codeshare partners’brands of American Eagle, Delta Connection and United Express. Republic currently employs more than 6,000 associates and is the second largest regional airline in the country. Learn more at www.rjet.com.
Incubated by EmbraerX, Embraer's market accelerator for disruptive businesses, Beacon is the maintenance coordination platform for faster return-to-service. It is an innovative platform designed to connect and synchronize industry resources, the aftermarket supply chain, and aviation services professionals in a more agile and efficient way to keep aircraft flying. Beacon aims to unleash high-value interactions and business opportunities to multiple stakeholders within the service ecosystem. The platform is initially focused on providing solutions to unscheduled aircraft maintenance interruptions.
Through an easily accessible digital web and mobile application (IOS and Android), Beacon's main goal is to connect companies and professionals with one another in a revolutionary way. The technology triggers a network of accredited providers, fostering real-time collaboration during unplanned maintenance activities, accelerating the return to service of aircraft.
EmbraerX is a market accelerator committed to developing solutions that transform life’s experiences. As an organization, we are uniquely positioned to lead the world at the intersection of disruptive innovation, autonomy, and air mobility because the values that drive our work are deeply human, cross-culturally resonant, and completely tech-enabled.
A global aerospace company headquartered in Brazil, Embraer has businesses in Commercial and Executive aviation, Defense & Security and Agricultural Aviation. The company designs, develops, manufactures and markets aircraft and systems,providing Services & Support to customers after-sales.
Since it was founded in 1969, Embraer has delivered more than 8,000 aircraft. On average,about every 10 seconds an aircraft manufactured by Embraer takes off some where in the world, transporting over 145 million passengers a year.
Embraer is the leading manufacturer of commercial jets up to 150 seats and the main exporter of high value-added goods in Brazil. The company maintains industrial units, offices, service and parts distribution centers, among other activities, across the Americas, Africa, Asia and Europe.
São José dos Campos – Brazil, June 18th, 2021 – Beacon, a maintenance platform from EmbraerX, announced that it has signed an agreement with The Mobile Repair Team (MRT), an executive and commercial structural repair team with bases in Europe and North America. The partnership is focused on onboarding MRT’s maintenance teams into Beacon’s multi-sided platform to improve coordination among stakeholders, including their mobile teams and operators. By joining Beacon, MRT will gain efficiency throughout its repair process and respond faster to maintenance requests from operators.
The Mobile Repair Team offers worldwide structural repair support for fleets of aircraft. Striving to provide superior customer service while helping their customers reduce significant costs, MRT is joining Beacon’s platform to empower their mobile teams to achieve a faster return-to-service as they continue to grow their customer base across the globe.
MRT’s strategy is to run all maintenance cases through Beacon, replacing the use of informal communication channels with one single, compliance-ready channel, thus facilitating an agile flow of information and an easier handoff during shift turnovers. Moreover, MRT will significantly reduce the time spent coordinating with technicians and other stakeholders during maintenance cases by focusing mostly on high-frequency events, which represent about 70% of the total number of interruptions.
“We are delighted to be partnering with Beacon and the global EmbraerX initiative. MRT sits at the forefront of a very dynamic and demanding market segment, and for this reason, the full experience, the detailed transparency at every step of the process, and its full integration are a game-changer for the MRT solution. Beacon is a market-disrupting solution that will bring great effectiveness to the MRT portfolio of return-to-service options. Our evaluation process has paved the way for a very powerful impact on the market and we very much look forward to further exploring Beacon with our other group companies as well,” said Chris Creutz, Director, MRT
“We are thrilled to welcome MRT to our platform and support them in getting ahead of the game. Our mission is to help MRT gain a competitive advantage in our ultra-demanding service industry. With Beacon, all stakeholders working on interruptions are getting back time and energy that today is wasted due to inefficient coordination and old technologies. The benefits of using Beacon are not only about better performance and faster return-to-service times but also customer satisfaction and profitability,” said Marco Cesarino, Head of Beacon.
With this agreement, Beacon is bringing more players in the ecosystem into its platform so they can collaborate better and smarter while accelerating return-to-service. Beacon is continuing to serve all types of aircraft and leveraging the benefits of technology as a means to cut through complexity and facilitate collaboration in an industry that is ripe for digital transformation.
Developed by EmbraerX, Embraer's market accelerator for disruptive businesses, Beacon is an innovative platform that connects operators, maintenance services, and mechanics in a more agile, collaborative, and efficient way, ensuring the rapid return of aircraft to service. Benefiting from a startup mindset and Embraer's 50 years of experience, Beacon is leading the way into a new digital era in aviation maintenance services, being capable of serving any manufacturer, anytime, anyplace.
São José dos Campos – Brazil, June 2nd, 2021 – Beacon announced that it has signed an agreement with ABS Jets, an executive operator and maintenance organization from the Czech Republic. The agreement is focused on integrating Beacon as its dedicated maintenance coordination platform to accelerate return-to-service time. The operator ran the first maintenance case on April 1st and expects to run over 50 maintenance cases per year, reducing their out-of-service time by 20%.
Developed by EmbraerX, Embraer's market accelerator for disruptive businesses, Beacon is an innovative platform that connects operators, maintenance services, and mechanics in a more agile, collaborative, and efficient way, ensuring the rapid return of aircraft to service. Benefiting from a startup mindset and Embraer's 50 years of experience, Beacon opens a new digital era in aviation maintenance services. Based on network connections, Beacon brings a new dynamic to the maintenance and services ecosystem, being capable of serving any manufacturer, anywhere.
“In this competitive race, we need to adopt digital solutions that focus on empowering our people. We are excited about our partnership with Beacon and support all maintenance stakeholders in being more efficient in bringing planes back to service. Since we started running all our maintenance cases on the platform, we see less miscommunication, less wait-time and more accountability,” said Vladimir Sip, Chief Technical Officer, ABS Jets.
“We are proud to welcome ABS Jets as the first European executive operator in our platform. With Beacon, ABS Jets can easily onboard all their maintenance stakeholders and coordinate efforts across teams. We are not just a software solution. We are enabling digital transformation so that the ecosystem can reduce inefficiencies and keep planes flying in a smarter way. Together with our partners, we are building, today, the future of aviation maintenance and services,” said Marco A. Cesarino, Head of Beacon.
By signing this agreement, Beacon launches its platform in Europe while building awareness of its fleet agnostic approach, as ABS Jets has a mixed fleet of aircraft and helicopters from several manufactures.
ABS Jets expects Beacon’s adoption rate to increase among their partners in Europe and North America. They plan to not only onboard their own team members but also invite their OEMs and field service representatives while expanding the network to better serve their customers.
Beacon has been paving a position for itself in the digital aviation services industry. By the end of April 2021, Beacon concluded over 35,000 unscheduled cases by more than one thousand users. These numbers are expected to grow as the aviation industry recovers from the COVID-19 crisis.